Supplemental Services and Fees

Last updated April 14, 2025

Supplemental services and fees are detailed in section below.  These fees are in addition to your monthly internet service plan charges.  Haywire reserves the right to modify and impose additional fees at any time.

Monthly Services and Fees

Additional Wi-Fi access point - $9.00

A single Wi-Fi devices is included at no additional charge.

Public IPv4 IP address - $5.00

Additional Services and Fees

Assisted Payment Fee- $5.00

Payment made with the assistance of a Haywire support representative.

Onsite Service Dispatch - $75.00

An onsite technician is dispatched for a customer support issue.  The fee is waived if Haywire determines the issue is with Haywire equipment.

Late Payment Fee - $5.00

Fee assessed if bill payment is not made in full by original bill due date.

Hardware Replacement Fee $125.00 - $375.00

Replacement of lost or damaged equipment  (Example: Fiber ONT and Wi-Fi Access Point).